Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by rde1996 ("rde1996", "we", "us", "our") and applies to all personal data processed in connection with your use of the rde1996 website at https://rde1996.cam and all associated Services, including account registration, deposits, withdrawals, betting, gaming, and customer support interactions (collectively, the "Services").

By creating an account with rde1996 or by using any part of the Services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please cease using the rde1996 platform immediately.

This Policy should be read in conjunction with the rde1996 Terms & Conditions, which govern the overall relationship between you and rde1996.

Definitions

In this Policy, the following terms carry the meanings assigned below:

Data We Collect

rde1996 collects personal data through a variety of means, including information you provide directly to us, data generated automatically by your use of the platform, and data received from third-party verification and payment service providers. The categories of personal data we may collect include:

rde1996 does not collect or process special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information) unless specifically required by applicable law or explicitly authorised by you.

Lawful Basis for Processing

rde1996 processes your personal data on one or more of the following lawful grounds, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to create and manage your account, accept deposits via DuitNow, FPX, or other Malaysian payment methods, process withdrawals, and deliver the Services described in our Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, identity verification (KYC), and fraud prevention requirements.
• Legitimate Interests: Processing carried out for rde1996's legitimate business interests, including platform security, fraud detection, prevention of bonus abuse, and improvement of Services — provided such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — for example, sending marketing emails or promotional SMS notifications. You may withdraw consent at any time.

How We Use Your Personal Data

rde1996 uses your personal data for the following defined purposes:

• Account Management: Creating, maintaining, and administering your rde1996 account, including verification of identity and processing account closure requests.
• Payment Processing: Facilitating deposits and withdrawals through supported Malaysian payment channels including DuitNow, FPX, Boost, GrabPay, Maybank, Public Bank, CIMB, Hong Leong, and cryptocurrency methods BTC and USDT.
• Service Delivery: Enabling you to access and use all features of the rde1996 platform, including sports betting markets (EPL, Liga Super Malaysia, UFC), live dealer casino, slots, and promotional offers.
• KYC & Regulatory Compliance: Verifying your identity, age (21+), and eligibility to use the Services in accordance with applicable AML and responsible gambling obligations.
• Fraud Prevention & Security: Monitoring account activity to detect and prevent fraudulent transactions, bonus abuse, unauthorised access, and other prohibited conduct.
• Customer Support: Responding to your enquiries, resolving disputes, and providing technical assistance via live chat and email.
• Platform Improvement: Analysing aggregated usage data to identify technical issues, improve the user interface, and enhance overall platform performance.
• Responsible Gambling: Using betting and deposit history to identify patterns that may indicate problem gambling and to apply self-requested restrictions effectively.
• Marketing (with consent): Sending you information about promotions, bonuses, new games, and other updates where you have opted in to receive such communications.

Data Sharing & Disclosure

rde1996 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited and controlled circumstances:

• Payment Processors: Personal and financial data is shared with our payment processing partners (including providers of DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong integrations) solely to facilitate your requested transactions.
• Identity Verification Providers: During KYC verification, identity documents and biographic data may be shared with accredited third-party identity verification services operating under strict data processing agreements.
• Fraud Prevention Services: Technical and usage data may be shared with fraud detection partners to identify and prevent prohibited conduct, including account takeovers and financial crime.
• Technology Service Providers: Cloud hosting, customer support software, and analytics tool providers may process data on our behalf as data processors under binding data processing agreements.
• Legal and Regulatory Authorities: rde1996 may be required to disclose personal data to law enforcement agencies, courts, or regulatory bodies in response to lawful requests, court orders, or legal obligations. We will notify you of such requests where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

International Data Transfers

Some of rde1996's service providers and technology partners are located in jurisdictions outside Malaysia. Where personal data is transferred internationally, rde1996 ensures that appropriate safeguards are in place to protect your data, including:

• Transfers only to countries with adequate data protection frameworks recognised as providing equivalent protection.
• Use of standard contractual clauses or binding data processing agreements with all international processors.
• Technical security measures, including encryption in transit and at rest, applied consistently regardless of the jurisdiction of the processing facility.

If you have questions about the international transfer of your personal data, please contact our support team using the details in Section 15 of this Policy.

Data Retention

rde1996 retains personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents identification of the individual data subject.

Security Measures

rde1996 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and rde1996 servers.
• Encryption at rest for databases containing personal and financial data, using industry-standard encryption protocols.
• Access controls limiting internal access to personal data on a strict need-to-know basis, enforced through role-based access policies and multi-factor authentication for staff.
• DDoS protection and Web Application Firewall (WAF) to protect the platform from network-level and application-level attacks.
• Regular security audits and penetration testing conducted by qualified security professionals.
• Incident response procedures to detect, contain, and respond to data security incidents in a timely manner.

While rde1996 takes robust precautions to protect your data, no system is entirely immune to risk. Players are encouraged to use strong, unique passwords for their rde1996 accounts and to notify our support team immediately if they suspect any unauthorised access.

Cookies & Tracking Technologies

rde1996 uses cookies and similar tracking technologies to operate and improve the platform, maintain your login session, prevent fraud, and — where you have consented — to understand how you interact with the site. The following categories of cookies are used:

You may manage your cookie preferences through your browser settings. Please note that disabling optional cookies will not affect your ability to use core rde1996 Services, but may reduce personalisation features. For more information on managing cookies, refer to your browser's help documentation.

Minors & Age Verification

rde1996 strictly prohibits the use of its Services by individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. The Platform is designed and marketed exclusively for adults aged 21 and above, in accordance with responsible gambling best practices applicable to the Malaysian market.

Where rde1996 has reasonable grounds to believe that a Player may be under the required age, the Account will be suspended pending age verification. If it is confirmed that personal data has been collected from a minor, that data will be deleted immediately and the Account will be permanently closed.

Your Data Rights

As a data subject, you hold the following rights in relation to the personal data that rde1996 processes about you. To exercise any of these rights, please contact our support team using the details provided in Section 15.

rde1996 will respond to all verified data rights requests within a reasonable timeframe. We may request proof of identity before processing your request to prevent unauthorised access to another person's data. Requests will not attract a fee except in cases of manifestly unfounded or excessive submissions.

Marketing Communications

rde1996 may send you promotional communications — including information about new games, bonus offers, VIP programme updates, and seasonal promotions — where you have provided your explicit consent to receive such communications at the time of account registration or at a later point.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your rde1996 account settings.
• Clicking the "Unsubscribe" link included in any promotional email sent by rde1996.
• Contacting the rde1996 support team directly and requesting removal from all marketing lists.

Withdrawal of consent to marketing communications will not affect the delivery of service-related and transactional notifications (such as deposit confirmations, withdrawal notifications, or account security alerts), which are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.

Changes to This Privacy Policy

rde1996 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, we will provide reasonable advance notice via email to your registered address or via an in-platform notification.

The most current version of this Policy will always be published at https://rde1996.cam/privacy-policy, with the effective date of the current version clearly displayed. Your continued use of rde1996's Services following any update constitutes acceptance of the revised Policy.

Contact Us & Data Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way rde1996 processes your personal data — including requests to exercise your data rights — please contact us through the following channels: